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Comedy
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| Post 25476 / A2 | |
| By tall_pete | ||||||||||
| 25 August 2006 | ||||||||||
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A help desk not too far away... SOUND OF TELEPHONE RINGING CAROL: Hello, this is FirstLight Maintenance Services, my name is Carol, can I take the reference number please? MAN: Er.., what? CAROL: The reference number, it’s just below our phone number, I can’t do anything without it MAN: It’s a bit urgent, can I just tell you… CAROL: Sorry no point telling me without a reference number MAN: Hang on it’s hard to read, I think its.. 25476 slash A2 CAROL: Is that a forward or a backward slash? MAN: Do you really need to know? CAROL: The computer won’t be able to find it if I put in the wrong one. MAN: Backwards, I think CAROL: Hang On…. Are you calling from Glasgow? MAN: No why? CAROL: Well that’s where the computer says you should be. Wait a minute, I’ll try a forward slash… Dudley then? MAN: No CAROL: Are you sure you gave me that number right? MAN: I am calling from Norwich. I am standing next to a street light. I am reading from a notice which says I should call this number if there is a problem. Can you just take down the details of the problem? CAROL: Not without a reference number no. MAN: Why not? CAROL: Do you know how many street lights there are in Norwich? How are we supposed to find the one you are at? MAN: How about if I gave you the street name? CAROL: The computer won’t take that. Do you know the postcode? MAN: I don’t live here, how would I know the postcode? CAROL: I’m just trying to help. Are you sure about that number? Could it be a bracket, instead of a slash MAN: It’s possible. CAROL: Is Grimsby anywhere near Norwich? MAN: Not very. CAROL: How about Huddersfield? MAN: No CAROL: Norwich, Got it! It was a closing square bracket. I knew we’d get it in the end. So how can I help you? MAN: I’d like to report a problem with a street lamp. CAROL: And is the lamp reference 25476 closing square bracket A2? MAN: No, it’s one three hundred miles away in Glasgow. What do you think? CAROL: There’s no need for that sort of comment, I’ll just put down 25476 closing square bracket A2. Now what seems to be the problem? MAN: The lamppost is lying across the road, I’ve hit it with my lorry. CAROL: So it’s not a fault with the lamppost then? MAN: What? CAROL: Well, I presume that it was the force of your lorry hitting it which knocked it over rather than some structural defect in the lamppost itself. MAN: I suppose so. CAROL: Then it’s not me you want. FirstLight Maintenance Services only deal with faults. I can give you another telephone number and you will need another reference number. Hang on while I just give it to you…
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